Knowledge Base
FAQ
Q: Why cPGuard is very cheap? Does that mean whether the software is not that efficient?
Ans: Well...it is the time for you to redefine the word "cheap". We love to call it a cost effective solution!
Q: cPGuard conflicts with any of the current software/firewall installed?
Ans: No, cPGuard does not conflict with anything else
Q: What will happen to cPGuard after expiring the license?
Ans: After expiring the license, the software will stop working and you should renew the service to resume the services
Q: What Payment methods you accept?
Ans: Right now we only accept PayPal payments
Q: Do you offer a money back guarantee?
Ans: No, but you can enjoy cPGuard for free during the TRIAL period, without any limit in the software. You can order free trial from our client area.
Q: Why do you prefer CSF integration for system firewall than developing your own?
Ans: CSF is a well-established tool that people have been using on servers. It is loaded with a bunch of features to improve security. So we decided to write wrappers for CSF to work with, rather than building one from scratch!
Q: Does cPGuard helps to reduce damage due to bots/brute-force attacks?
Ans: Yes, cPGuard not only just helps to mitigate brute-force attacks, but also helps to rate-limit bot attacks against Wordpress and Joomla
Q: Do you collect some sort of data from servers
Ans: Yes we do. We collect the virus files reported by the scanner and the web attacks reported for further analysis using our cloud. This is to help our R&D to improve scanner/clean-up logic.